Alerts

With subzero temperatures in the forecast, take some time to make sure your water pipes -- including your water meter -- are safe from freezing. Click  here and here for suggestions from the American Water Works Association . Even just leaving cabinet doors open under the sink can help prevent frozen pipes, or leaving a trickle of water running.

The public drinking water notice which was sent to customers in the 200 area was specifically written by the EPA for distribution. Unfortunately, any changes to the text of this document require prior EPA approval. In an effort to provide additional information to the public going forward however, the District is currently reviewing this document.

The recent exceedance of TTHM in this area is a result of the running quarterly average value being in excess of .080 mg/l. During the summer of 2013, an algae bloom in Lake Erie source water contributed to excessive organic loadings at the treatment plant. This in turn has caused the running quarterly results to exceed the MCL. We anticipate the 1st quarter sampling in 2014 to bring the running average below the MCL.

For more information on the matter please click the following link to an Ohio EPA Fact Sheet concerning Disinfectants and Disinfection Byproducts Rule:

Noticesh

• District CAFR receives GFAO Certificate of Excellence in Financial Reporting.
• WaterShed customers: Due to the recent cold temperatures, the WaterShed vending units (at all locations) have been experiencing service issues.  Specifically, the vending sides which face west.  We suggest using the sides not facing west until the temperature improves. 
• 2014 District Rate Information
• New System Development Fees (effective 1/1/2014)
• Shad Ridenour named to Board of Trustees
• Seasonal bulk water stations are closed for the year.
• The District's 2012 CAFR (Comprehensive Annual Financial Report) is available
• District earns OGRIP GIS Best Practices Award

Public Meetings

Brd. of Trustee

March 6, 2014-7:30 a.m.

Location: District Operations Facility,

12560 Middleton Pike (SR 582), Bowling Green, Ohio 43402

PSAs from Water Environment Federation

• PSA 1 "One Hundred Years Ago"
• PSA 2 "What is Infrastructure?"
• PSA 3 "Wastewater"

Online Account Access

District customers can access their accounts to pay bills online or to view account history.

AquaHawk Alerting Pilot Project

AquaHawk Alerting is a free service for NWWSD customers to help manage water usage and lower utility bills.  We are currently running a pilot project to evaluate the program's usefulness and effectiveness, and so the program is now available only to certain customers. Click here to see a map showing the pilot project area.  If you are within pilot project (either the blue or yellow area on the map), click the link below to sign up for the program.  (Note that the link will not work in older versions of Internet Explorer.)

                          AquaHawk Alerting Signup/Login

Emergency Customer Notification Service
Northwestern Water & Sewer District contracts with CodeRed to provide automated phone messaging to our customers. Such messages may include information on water line or sewer line breaks, emergency boil notices, or billing-related issues. Customers can update their contact information with current phone number or email address using the CodeRed link below.